Overview

Who We Are

Relay Energy is a straightforward electricity retailer, focused on customers in the Endeavour Energy network area of New South Wales.

We believe energy retail doesn't need to be complicated. That means clear plans, straightforward pricing, and real people you can actually reach on the phone — not automated menus or fine print designed to confuse.

Where We Operate

We supply electricity within the Endeavour Energy distribution network — covering Greater Western Sydney, the Blue Mountains, the Southern Highlands, the Illawarra, and the South Coast of NSW.

What We Offer

Standing offer electricity plans for residential and small business customers. Contact us for details of our current plans.

Compliance & Support

As an AER-authorised retailer, we operate under the National Energy Retail Law and Rules, and participate in the Energy & Water Ombudsman NSW (EWON) dispute resolution scheme. If you need support with your bill, or want to raise a complaint, see our Hardship Policy and Complaints Handling Process.

Our Details

Relay Energy (ACN 643 524 921) is authorised to sell electricity to residential and small business customers in New South Wales.